Time elapsed: 1 hour(s), 33 minute(s), 34 second(s) Will add the OTL and MBAM logs in replies. I may of been premature on my assessment of OTL.it appears that my updates from windows have been failing to be installed for quite a while I think.Īlso I see it was essexboy that gave me the format for submitting my problem. The message exceeds the maximum allowed length (10000 characters). I was instructed to also add my logs from MBAM and OTL but I got an error message. Possibly a hardware problem on loading safe mode.Maybe? Side note: Not sure if this is relevant but thought I would add it as I have not tried to run in safe mode since I changed my failed power supply. I ran chk.dsk utility and all seems well. any advice would be appreciated.The hang up at the Mup.sys file seems to be the problem area but not certain it is a bad file or spot on my hard drive. I am not sure why I can't boot up in safe mode to run the spyware, malware programs. Even though I feel that something has gotten on my computer disabling my firewall. I did a full scan with the updated Avast and they now find nothing. I have run MBAM and spybot search and destroy two times and they found a couple of things and a max registry cleaner and removed it.but nothing else. I wanted to run the MBAM program in safe mode to find out if something has gotten on my computer that caused Avast to be disabled. ![]() ![]() I have tried every thing I know of to boot up in safe mode to run the Malware program but it hangs on mup.sys and will not finish loading in safe mode. I ran the new version of Avast and it says my computer is clean.īut since this happened my firewall now turns itself off and on by itself. ![]() I took the computer to my ISP and their repairman removed the old copy of Avast and put a new one in for me. That was Thursday night and logged back on Friday morning. My Avast program became disabled when I logged off my computer (7/8/10)and logged back on the next day.
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